AI is a revolutionary change, not a minor upgrade. It can make your job easier, improve decisions, and boost customer success. Don't be left behind.
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Is AI overhyped? How fast do I need to adopt it? How important is it for my
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company?
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Maybe I'm biased, but I would say the answer is more important than anything
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else.
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Whether you're in a customer-facing role, whether you're building software,
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whether you're running a business.
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And when folks like Henry Ford and Karl Benz were creating cars, many people
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were like, "Oh, it's this car thing.
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We've got our horses and carriages. What we need is a faster horse. We don't
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need a car.
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And I think we all saw how that movie ended.
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Generally, AI is going to move much faster than a car.
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And it's going to be much more significant.
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And the people that aren't embracing it are going to be the people that were
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riding those horses and carriages
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many years after cars were invented.
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We all know that you can use your time better.
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And any given day, you might be asked about a customer that's at risk.
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Why aren't we expanding more? Who's a good advocate for the marketing program?
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And how do you actually make sure you drive more revenue for your business?
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If you're an individual contributor, you're sitting there thinking, "I have so
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many clients. How did I get through my date?"
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If you're an executive, you're saying, "The board's breathing down my neck
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about how do I grow faster?"
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And no matter who you are, we know AI can make your job easier and better.
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But on top of that, you can make better decisions, better insights of our
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decline.
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What's predictive of churn? How do you drive a better upsell or advocate senior
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client base?
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To help you do a better job with your customers, to spend less time on that
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annoying mundane work
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that takes you away from either your clients or your family or folks outside of
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work,
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AI is going to radically make customers and customer success better.
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