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Customer Conversation with Brandwatch


Henrik, a customer success manager at Brandwatch in Copenhagen, uses AI to automatically log meeting notes, saving significant time when logging information about customers.



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Hi, my name is Hendrik.

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I'm a Customer Success Manager at Brandwatch.

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I'm based in Copenhagen in Denmark.

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So I'm using the AI features simply to save time really.

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Whenever I have a meeting with a customer,

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the notes are locked automatically and

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I just need to review them and perhaps edit them.

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So it's a big time saver for me.

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