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Customer Conversation with Brandwatch

Henrik, a customer success manager at Brandwatch in Copenhagen, uses AI to automatically log meeting notes, saving significant time when logging information about customers.

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[MUSIC]

0:07

Hi, my name is Hendrik.

0:09

I'm a Customer Success Manager at Brandwatch.

0:12

I'm based in Copenhagen in Denmark.

0:15

So I'm using the AI features simply to save time really.

0:21

Whenever I have a meeting with a customer,

0:24

the notes are locked automatically and

0:27

I just need to review them and perhaps edit them.

0:30

So it's a big time saver for me.

0:33

[MUSIC]

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Customer Conversation with Brandwatch

0:00 - [MUSIC] ::: 0:07 - Hi, my name is Hendrik. ::: 0:09 - I'm a Customer Success Manager at Brandwatch. ::: 0:12 - I'm based in Copenhagen in Denmark. ::: 0:15 - So I'm using the AI features simply to save time really. ::: 0:21 - Whenever I have a meeting with a customer, ::: 0:24 - the notes are locked automatically and ::: 0:27 - I just need to review them and perhaps edit them. ::: 0:30 - So it's a big time saver for me. ::: 0:33 - [MUSIC]