Tori Jeffcoat 0 min

Gainsight AI: AI Follow Up


AI Follow Up streamlines customer calls by automating note-taking, summarizing action items, and suggesting follow-up actions. Customer-facing team members can boost productivity and capture key insights effortlessly using this tool.



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Enhance your team's productivity and efficiency with AI follow-up, powered by

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Gansight AI. Take capturing tedious meeting notes off your CSM's plates,

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instantly generating a detailed and comprehensive summary of your call, with

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recommended action items and highlighting risks and issues surfaced during the

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conversation. Easily add any action item as a task, editing the task

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information,

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due date and assigning it to the right teammate. Choose the tasks that makes

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sense for your customer and eliminate any unnecessary recommendations with the

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click of a button. When you're ready to add the call and summary to timeline,

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easily edit the generated notes and activity information and click log

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activity when ready. With Gansight capturing and logging meeting notes just

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got easier, giving you more time to focus on your customers.

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