Tori Jeffcoat 1 min

Gainsight AI: Write With AI


Use AI-powered email in Gainsight to save time and create more compelling communications.



0:00

We all write a lot of emails, and whether it's grammar or second guessing your

0:03

content,

0:04

we can sometimes take longer than we'd like.

0:06

That's why we've introduced GainSight's latest feature, AI-assisted email

0:10

drafting,

0:11

usable in cockpit, email template builder, timeline, or person 360.

0:16

AI-powered email is designed for common customer success scenarios,

0:20

such as upcoming new rules in onboarding,

0:22

and can also help improve your writing when you draft your own emails.

0:26

Love your initial draft, but think the tone is a bit too formal,

0:29

switch it to casual, or vice versa, in just a few seconds,

0:32

and your email is perfectly tailored and ready to go.

0:36

With these capabilities directly integrated in GainSight workloads,

0:39

there's no need to copy paste or try and recreate CS needs from other systems.

0:44

For those crafting email templates for journey orchestrator or for CSMs,

0:47

you can use the same tools to streamline your processes.

0:51

Draft emails instantly translate them with a click for global audiences,

0:54

and quickly save your templates for general use.

0:57

This isn't just any AI, it's human-first AI,

1:01

specifically designed for customer success.

1:04

Check it out today!