Gainsight 1 min

Gainsight AI: Customer Communities


Gainsight AI enhances community management by streamlining content creation, member engagement, and email campaigns, making it easier to deepen relationships and grow communities.



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Your community is a powerful place to deepen human relationships,

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especially with Horizon AI as your co-pilot.

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AI adds new efficiencies to community building,

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helping you create better community management

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and member experiences alike,

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through simple enhancements like Tagases,

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and making it easier to create content itself

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with the new content assist,

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helping you draft discussion posts,

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knowledge-based content, and more

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to amplify your community value.

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Simply submit your prompt, generate your content,

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then make your edits to add rich media, videos, and more.

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Engaging your customers and community

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also means prompting them to dive back in,

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or get started with their first posts.

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Use the new email generator to almost instantly create

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email engagement campaigns,

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adding parameters around your desired objectives,

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tone of voice, length, and additional means,

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then cycling through generated versions

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until you find the best fit.

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And it's easy to customize your draft emails,

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adding specific hyperlinks or other edits,

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to encourage community members to take that next step.

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[MUSIC]

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With Horizon AI,

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managing and growing your community has never been easier.

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Explore AI and customer communities today.

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