Gainsight 1 min

Gainsight AI: AI Scorecards


AI Scorecards enhances customer scorecards , offering tailored recommendations for improved accuracy and predictive capabilities.



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Scorecards are key to understand the health, turn risk, and overall status of

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your customer accounts.

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And with Scorecard Optimizer, we're leveraging the power of cries and AI to

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quickly measure and enhance the accuracy and effectiveness of your scorecards.

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Easily optimize any company scorecard by leveraging historical renewal and

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scorecard data,

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along with timeline, adoption, survey, and support data to quickly evaluate and

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boost the predictive power of your scorecard

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with data-driven recommendations to improve accuracy and suggested new,

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effective measures.

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Running Scorecard Optimizer is as simple as clicking a button, and once the

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optimizer has assessed your data inputs,

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you'll instantly see an analysis of your existing scorecard and recommendations

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to improve it.

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Quickly understand the predictive power of your scores and distribution across

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renewals,

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as well as the efficacy of each individual scorecard measure.

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Recommendations will automatically provide you with new suggested measures to

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add,

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and any changes that should be made to existing weights for maximum

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effectiveness.

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Adding these recommendations to existing scorecards is just as easy.

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Simply click to proceed, confirm measures and measure groups you'd like to add,

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and you'll instantly see the new measures added to your scorecard.

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Be populated with recommended weights.

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You can always edit any of these weights.

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Then review your distribution before publishing.

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And if you're creating a new scorecard, it's even easier.

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Choosing your basic scorecard criteria and content,

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then selecting to run the scorecard optimizer instead of mainly selecting your

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measures.

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Scorecard optimizer puts the power in your hands to create accurate and

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insightful scorecards

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that predict your customers needs in health with more granularity and

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effectiveness than ever before.

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Get started today!